For closed captioning concerns regarding KFXK (Fox 51), KFXK 51.2 (MyNetwork), KFXL (Fox30), KLPN (MyNetwork), and KTPN (MyNetwork), please contact our captioning hotline:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day
Written closed captioning complaints should be directed to the following:
4300 Richmond Road
Tyler, TX 75703
Toll Free: (800) 594-5385
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.